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OUR OFFICE
VISIT OUR HQ
IN KUALA LUMPUR
Kay The Fairy Venture (M) Sdn. Bhd.
No. 3-13-7 Pantai Panorama,
Off Jalan Kerinchi,
59200 Kuala Lumpur
[/woodmart_google_map][/vc_column][/vc_row][vc_row equal_height=”yes” css_animation=”none” css=”.vc_custom_1496926452255{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496927710186{border-right-width: 1px !important;padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”FREQUENTLY ASKED QUESTIONS” subtitle=”INFORMATION QUESTIONS”][woodmart_accordion title_font_family=”text” title_font_weight=”600″ opener_alignment=”right” woodmart_css_id=”61825698b13f0″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTgyNTY5OGIxM2YwIiwic2hvcnRjb2RlIjoid29vZG1hcnRfYWNjb3JkaW9uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”][woodmart_accordion_item title=”What is collagen and why do I need it?”]Collagen is a natural protein found in the skin, joints, and bones. As we age, collagen production decreases, leading to wrinkles, sagging skin, and joint stiffness. Supplementing with collagen helps restore skin elasticity and joint comfort.[/woodmart_accordion_item][woodmart_accordion_item title=”How long before I see results?”]Most users notice improvements in hydration, skin brightness, and joint comfort within 4 to 8 weeks of consistent use.[/woodmart_accordion_item][woodmart_accordion_item title=”Is your product safe?”]Yes, our product is formulated with science-backed ingredients and produced in a GMP-certified facility. Every batch undergoes safety and quality testing.[/woodmart_accordion_item][woodmart_accordion_item title=”What type of collagen do you use?”]We use VERISOL® F, a patented bioactive collagen peptide clinically proven to enhance skin elasticity and beauty from within.[/woodmart_accordion_item][woodmart_accordion_item title=”Can I take this if I’m pregnant or breastfeeding?”]We recommend consulting your doctor before taking any supplements during pregnancy or breastfeeding.[/woodmart_accordion_item][woodmart_accordion_item title=”Does this product help with joint pain?”]Yes, it contains active ingredients that support connective tissue health and improve joint flexibility, making it ideal for those with knee or joint issues.[/woodmart_accordion_item][woodmart_accordion_item title=”How should I take this collagen?”]Take one serving daily, preferably on an empty stomach in the morning or before bed for optimal absorption. For those who want faster results, please follow the provided nutrition plan.[/woodmart_accordion_item][woodmart_accordion_item title=”Can I take this with other supplements?”]Generally, this product can be taken alongside other supplements. However, it’s important to check the ingredient list of each product to avoid overdosing or potential ingredient interactions. It’s best to consult with your doctor or pharmacist beforehand, especially if you have any health conditions or are currently on medication.[/woodmart_accordion_item][woodmart_accordion_item title=”Is this product suitable for men?”]Absolutely. Collagen benefits both men and women for healthy skin, hair, nails, and joints.[/woodmart_accordion_item][woodmart_accordion_item title=”Do you ship internationally?”]Yes. We offer worldwide shipping. Fees and delivery times depend on your location.[/woodmart_accordion_item][woodmart_accordion_item title=”How can I track my order?”]Once your order is confirmed, you’ll receive a tracking number via email or SMS. You can track your parcel through our website or courier site.[/woodmart_accordion_item][woodmart_accordion_item title=”What payment methods do you accept?”]We accept major credit/debit cards, FPX, bank transfer, and e-wallets.[/woodmart_accordion_item][woodmart_accordion_item title=”Can I get a refund if I’m not satisfied?”]Yes, we accept returns for unopened products within a set time frame. Please refer to our Return Policy for full details.[/woodmart_accordion_item][woodmart_accordion_item title=”How is your collagen different from others?”]Our collagen stands out from others because it uses patented Verisol®F collagen, which has been clinically proven to improve skin elasticity, reduce wrinkles, and support skin health from within. Additionally, all active ingredients in our formula are carefully selected and meet pharmaceutical-grade quality standards ensuring high efficacy and safety for our users.[/woodmart_accordion_item][/woodmart_accordion][/vc_column][vc_column css=”.vc_custom_1496927688909{padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”CONTACT US FOR ANY QUESTIONS” subtitle=”INFORMATION ABOUT US”][woodmart_contact_form_7 form_id=”19″ woodmart_css_id=”68afe17d0ac69″ css=”.vc_custom_1756356996135{margin-bottom: 20px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OGFmZTE3ZDBhYzY5Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfY29udGFjdF9mb3JtXzciLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”][/vc_column][/vc_row]
